Customer Portal | Cash Store Blog

Elizabeth S. | March 15, 2022

Cash Store is excited to announce our new secure website provides account-specific information and offers like never before. Can’t make it into the store to make your payment? Not a problem! The customer portal allows you to make payments quickly and securely. You can access the customer portal anytime and anywhere. It's all about what is most convenient for you. 

How the Portal Works 

The customer portal will allow you to access important information and tools directly from your computer or mobile device. All you have to do is create your login, confirm your account information, and you are ready to go.  

Customer Portal Features 

Through the Cash Store customer portal, you will be able to access your account information quickly and easily through a highly secure and easy-to-use site. You will be able to: 

  • Make payments. 
  • Review your payment history and loan schedule. 
  • Refinance your current loan.* 
  • Take out a new loan and receive funds instantly.* 

*Only available to eligible customers. 

What This Means for You 

As a loyal Cash Store customer, you will have access to your loan whenever you need it from any computer or mobile device. If you can’t make it into a store to make your payment, you can now do that safely and securely from the comfort of your own home. You will be able to refinance your loan to lower your payments from your laptop or smartphone. If you’re eligible for a cash out refinance, you can get funds sent directly to your debit card without ever needing to go into a store. If you have recently paid off a loan with us, you can now take out a new loan 100% online. 


If you have questions about the Customer Portal, we are here to help. Click here to check out our Customer Portal FAQ page! 

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*Loan Amount is subject to loan approval. Loan terms and availability may vary by location.  Approval rate based on complete applications received across all Cash Store locations. Customers can typically expect to receive loan proceeds in less than 20 minutes; however, processing times may vary.

Loans / Advances are provided based on approved credit. Cottonwood Financial uses a proprietary model to evaluate the creditworthiness of each applicant for credit. Vehicle is subject to evaluation for title/auto equity loans. Please see the Licenses and Rates page for additional product details.

Cottonwood Financial offers consumer credit products that are generally short-term in nature and not intended for long-term borrowing needs. In Texas, Cash Store is a Credit Services Organization and Credit Access Business. Loans are provided by a non-affiliated third-party lender. 

Customer Portal residency restrictions apply. Availability of funds may vary by financial institution.