Welcome Back Cash Store Customers!
Thank you for choosing Cash Store for your cash loan needs. We value your business and are here to help answer your questions, whether you currently have a loan with us or have in the past.
We are working on providing online account management options for you, but for now please see our list of commonly asked questions for current and returning customers below.
The Cash Store is continuing to listen to official resources regarding store closures. Our stores are currently open and are ready to serve you. We have implemented more stringent cleaning and sanitizing procedures including disinfecting all door handles, phones, desks, keyboard and pens. In keeping with the CDC’s recommendation to stay six feet apart from other individuals, we have spaced chairs six feet apart and there will be no more than six customers allowed in the store at any given time. For more information on how we are responding to COVID-19, please visit our blog.
Cash Store will remain open as an essential financial service during COVID-19 “shelter in place” orders. If we can be there for you, we will be.
Cash Store is operating under normal store hours to make sure you can conveniently access our available services. Check out our store locator to see our store hours.
As always, you can make your payment by mailing a cashier’s check or money order to your local Cash Store so that it’s received on or before the due date. Customers who have given us payment authorization will have any outstanding payment amount transferred from their account at close of business. Customers in Texas and New Mexico can also make a payment by phone using a debit card. Call the Cash Store nearest you for details.
We understand that this is a difficult time and are always looking for ways to help. Call your local Cash Store so we can work with you on payment options that will get you back on track.
You may be able to lower your payments or change your payment schedule; however, this is dependent on your account details. Please visit a Cash Store near you or call 888-950-2274 888-950-2274 to speak with a Cash Store representative.
The balance on your loan can easily be found at the bottom of your last payment’s receipt – or feel free to call into your local Cash Store to get a quick and easy balance update from any of our loan professionals.
You can make loan payments in any Cash Store or by automatic withdrawal from your checking account. Please see our store locator for store locations and hours.
Currently we only accept payments at our store locations in the form of cash, cashier’s check or money order. We also accept in-store debit card payments in all store locations except Michigan.
If you missed a payment or think you may be late on your next payment, please contact us to bring your account current or to make alternative payment arrangements by calling 888-950-2274 888-950-2274.
For your convenience, if you are not able to make it into the store, the scheduled loan payment will be drafted from your account. This will ensure that your loan remains on schedule without the need to visit a store location to make a payment.
For your convenience, if you are not able to make it into the store the loan payment will be drafted from your account. If you have paid ahead or made additional payments on your loan, we will only deduct the amount needed to keep your loan on track with your loan payment schedule.
You may have the option to better align your due dates with your current pay check schedule; however, this is dependent on your account details. Please visit a Cash Store near you or call 888-950-2274 888-950-2274 to speak with a Cash Store representative.
You may be eligible to refinance and sometimes lower your payments just by paying the outstanding interest and fees of your loan. Paying lower amounts and lowering payments depends on how much principal has been paid down on the loan. Visit your nearest Cash Store or call 888-950-2274 888-950-2274 to speak with a Cash Store representative.
As a valued Cash Store customer, you don't need to fill out another application online to get a new loan. Just visit the Cash Store nearest you to verify your current information and get your cash the same day.
The Cash Store follows strict compliance guidelines and for this reason are only allowed one loan at a time. Please contact a Cash Store representative at 888-950-2274 888-950-2274 to learn more.
There may be a waiting period depending on which state you take your loan out in. To check if you have a waiting period please call 888-950-2274 888-950-2274 to speak with a Cash Store representative.
Refer your friends and family to the Cash Store by word of mouth, text, email, or social media and you could get $100 for yourself (per referral). Find out how!
You can update your account profile information, such as checking account, telephone or address, by visiting a Cash Store location near you or by calling 888-950-2274 888-950-2274 to speak with a Cash Store representative.
You may opt out of emails by clicking the unsubscribe button at the bottom of emails. You may opt out of text messages by replying STOP. You may also email us to request removal.
If your title loan with the Cash Store is paid in full but you have not yet received your title, please call 888-968-5265 888-968-5265, Ext. 2502.
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